ITW EAE Support Center

Network communication error when click on the network icon

Only happen on Windows 11

Symptoms:

  • When accessing the network via the Windows network icon located near the date/time display at the bottom right of the monitor, Benchmark communication connection issues occurred.
  • Multiple errors appear starting from Node ID 66.
  • After the network connection error occurs, reconnecting to the Benchmark server is not possible.
  • Require powering down and disconnect the main circuit breaker in order to initialize the machine.


Solution:

  • Uninstall the Opteon Protocol Driver and reboot the system.


A
Amos is the author of this solution article.

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