ITW EAE Support Center

How do I contact MPM Technical Support?

Here is the information to contact our Tech Support group.  Tech Support is your first point of contact for equipment troubleshooting, part number identification, service quotes, warranty parts request, spare parts lists, service scheduling, general equipment information.  You can also refer to this article for a complete list of contact and holiday information for our global Parts and Service teams. 


RegionEmailPhoneOffice Hours
U.S./Canadampmsupport@itweae.com800-737-8110, option 18 am – 5 pm EST
Latin America/Mexicompmsupport@itweae.com01-800-718-1614
(From US) 1-800-639-9574
8:30 am – 5:30 CDT 573-317-3054 (US), option 18 am – 5 pm EST 9674 76468 am – 5 pm GMT+8

If you need assistance with Parts Quotes, Ordering Parts or Logistics for your parts orders, please contact the Parts Department.  For invoice requests, please send those to for fastest response.

MyLinda is the author of this solution article.

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