ITW EAE Support Center

How do I indicate that my order is for a Machine Down requirement?

Simply add the words “Machine Down” to the subject line of your email. This will automatically alert our team to prioritize and process accordingly.  For orders that contain multiple items, please be sure to indicate in the body of your message, which item(s) are related to the machine down request.

MyLinda is the author of this solution article.

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