Standard payment/credit terms are NET 30. Any other payment term request must be approved by our Finance team. If you wish to request payment terms other than NET 30 or credit card, please email [email protected].
ITW EAE Support Center
Related Articles
- Is there a minimum order requirement?
- Can I place an order with a credit card?
- What information needs to be included on my PO?
- What is the ITW EAE Online Inquiry Tool and how do I access it?
- How do I obtain ITW EAE part numbers?
- Can I return an order?
- How do I get a copy of my invoice?
- How will my parts ship?
- What warranty is offered on my spare parts?
- How do I get a part replaced if my machine is under warranty?
- How will warranty replacement parts be shipped?
- If a part is in stock, when will it ship?
- How do I get a spare parts quote?
- How long are spare parts quotes good for?
- How will I know when my spare parts order has shipped?
- Do I have to send a PO to place a parts order?
- I am a new customer. What information do you need to set up my account?
- What is the lead time for spare parts that are not in stock?
- How do I obtain ITW EAE's credit profile/banking information?
- How do I obtain ITW EAE's W-9?
- How do I contact the Parts Department?
- How do I indicate that my order is for a Machine Down requirement?
- How do I indicate that my order is for an Urgent Requirement?