ITW EAE Support Center

How do I contact Vitronics Tech Support?

Here is the information to contact our Tech Support group.  Tech Support is your first point of contact for equipment troubleshooting, part number identification, service quotes, warranty parts request, spare parts lists, service scheduling, general equipment information.  Refer to this article for a complete list of contact and holiday information for our global Parts and Service team. 

VITRONICS SOLTEC


RegionEmailPhoneOffice Hours
U.S./Canadavsustsc@itweae.com888-473-3569, option 28 am – 5 pm CDT
Latin America/Mexicomsupport@itweae.com01-800-718-16148:30 am – 5:30 CDT
EuropeHelpdesk.nl@itweae.com31-162-4832808 am – 5 pm CET (Friday until 3 pm)
Asiahelpdesk.ap@itweae.com+65 9474 00198 am – 5 pm GMT+8

If you need assistance with Parts Quotes, Ordering Parts or Logistics for your parts orders, please contact the Parts Department.  For invoice requests, please send those to sharedservices@itweae.com for fastest response.

M
MyLinda is the author of this solution article.

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