ITW EAE Support Center

Prodigy Door Icon Frozen on Startup what should I do?

When you power on the Prodigy machine with the hood in the open position you will run into the door lock not locking correctly.

To Clear this error you will need to follow the below steps.

  •     Power down the computer
  •     Power down the machine
  •     Close hood and ensure it is shut all the way
  •     Power on the machine and the computer

You should now have control of the hood and the machine correctly.  


Contact us at if more info or assistance is needed. 

Scott is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.