PM Contract. The Preventative Maintenance contract is for a minimum of 2 visits in a 12 month period. It covers service and travel expenses. Excluded are consumable, repair parts/items, lubricates, etc. The coverage is Monday thru Friday 8:00 to 17:00 hours portal-to-portal.
Protection Plus contract. This contract is for a 12 month period, covering Parts and Labor/Travel costs associated with the repair of the equipment. Excluded from this contract are consumable and parts damaged by the customer due to lack of maintenance/proper care as outlined in the manual. Also excluded are any system upgrades which were not purchased originally with the equipment or 3rd party accessories. The coverage is Monday thru Friday 8:00 to 17:00 hours portal-to-portal.